This page shows you how to choose a shipping method for your order, estimate shipping cost and shipping times, and gives other useful information on hobbywow.com shipping process. On this page: Choose a Shipping Method
Super saver shipping Mode of transport：Hong Kong packet Delivery Time: 12-35 Working days Tracking: Yes ●Run by the postal office. ●Delivery time depend on different countries. ●The lowest cost among all shipping method. ●Only limited to small package, good for spare parts（Lower than 2kg）.
Speed Post Mode of transport：EMS,HK EMS Delivery Time: 6-12 Working days Tracking: Yes ●Run by the postal office. ●Delivery time is fast, but slower than Express. ●Tracking info is more detail than Super saver shipping.
Express (Dimension Weight) Mode of transport：DHL,UPS,Fedex Delivery Time: 4-8 Working days Tracking: Yes ●Delivery time is very fast, just 7-11 Working Days to most of the countries. ●The most safety shipping method. ●The size of the package is a good choice.
HobbyWOW.com makes paying for your orders easy by providing a range of convenient payment options. There is a guide for the different payment methods supported by HobbyWOW.com, so you can choose the most appropriate payment method as you like:
1.Paying with paypal
PayPal is a secure and trusted payment processing service that allows you to shop online. PayPal can be used at HobbyWOW.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
Alipay is the third-party payment company of China Alibaba group, Checkout to ensure your shopping process, easy of use, privacy and account security,If you do not have paypal account, this is good choose for you!
We understand that you demanding safe shopping, and we are so strive to make the refund process is transparent,convenient, if your order can not be normal due to inventory adjustment or lack of the item, we would contact with you as soon as possible for refund.
Once you are not satisfied with our service or product, you may contact with us in 7 days after you receiving the package.PLEASE NOTICE:you should pay the return shipping freight!
Refund conditions: Package and accessories should be returned together. Of course can not damaged by people!
If apply with our refund condition, after confirming we would refund for you in 24 hours.
Please pay attention to following questions before placing the order.
1. How about warranty on RC copters/planes and electronic components?
2. Do you inspect and test the RC copters/planes and parts before shipping?
3. What should I do if the products are not working as soon as I received?
4. What should I do if the products are broken in the transportation?
5. The item was used for many times but it was broken, crashed or failure can I have replacement?
6. If I don’t want this item without any reason, what can I do?
7. If I want to cancel the order and the order has been shipped out, can I get a full refund?
All question and answers
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